Nancy Dixon refers to knowledge workers in organizations. People who deal with spreading knowledge throughout an organization. I think that what she says applies to the field of EFL as well. After all arent we knowledge workers as well? The first step is establishing connections and if people already know each other devote a little time to reconnect.Then forming circles of 3-5 members only to come together with the big group afterwards to share information.Does this remind you of some workshops you´ve attended? Is this what you sometimes do in your class?¨The way the human brain works is to first recognize differences and only after those are clarified focus on similarities.¨ I had never thought of this, however it seems a very interesting finding and when I start going over past experiences it does work.The fact that outside experts can inform but solutions must come from within an organization or a school is again a very good piece of advice. Äny practice from other organizations must be adapted not adopted.¨And the last point she makes we don´t learn when we listen but when we talk or write or draw a visual element containing the main points made, is essential. I don´t know if it has ever happened to you but in my experience attending an amazing lecture and then forgetting about it in no time is something that has happened to me more often than I care to remember.